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LET’S MAKE LIFE FEEL GREAT FOR ALL

We believe in a new kind of beautiful that’s good for everyone and all of you – mind, body and soul. Together we inspire holistic wellbeing, positivity and acts of care and kindness to ourselves, our communities and our planet. #TheNewBeautiful

Asia's No.1 Brand - 12 years running pharmacy drugstore

WE ARE WATSONS

As Asia’s No. 1 health and beauty retailer, we’ve been here since 1841, helping people to look good, do good and feel great. Our wide range of beauty and wellbeing products, expert advice and services are available across a network of over 8,000 stores, and via online stores, across 15 Asian and European markets – so you can trust and rely on us to be here for you.

Look Good. Do Good. Feel Great.

180 years of evolution

1841
Doors Open

The Hong Kong Dispensary, (as A.S. Watson was then known) opens its doors in Hong Kong and starts providing medical services to the local people.

1841 - The Hong Kong Dispensary's doors open
1858 - Watson arrives
1858
‘WATSON’ Arrives

Alexander Skirving Watson, a British pharmacist, joins the company as Manager and becomes part-owner of The Hong Kong Dispensary – his name, and ours, would soon become famous.

1871 - All of The Hong Kong Dispensary change to A.S. Watson & Company
1871
All Change

The Hong Kong Dispensary begins trading under a new name, A.S. Watson & Company – and the foundations of an international health and beauty retail group were laid. We are also appointed as the chemist of the Governor of Hong Kong and the Duke of Edinburgh.

1908 - Retail stores
1908
Retail Stores

A.S. Watson expands its operations by opening retail stores called ‘Watsons the Chemist’, giving customers more opportunities to buy more health-related products, every day.

1941 - A.S. Watson's Cenetary
1941
Our Centenary

A.S. Watson celebrates its centenary, just months before the Japanese attack on Hong Kong on 13 December.

1981 - New era of A.S. Watson
1981
New Era

A.S. Watson becomes a wholly owned subsidiary of Hutchison Whampoa Limited (forerunner of CK Hutchison Holdings), with a total of 75 retail outlets.

1987 - Asian Expansion
1980 - 90s
Asian Expansion

Watsons the Chemist expands internationally into Taiwan, Macau and Singapore, Malaysia, Thailand.

2003 - Store innovation
2003
Store Innovation

Watsons ‘Your Personal Store’ opens its first ‘third generation’ store at Pacific Place, Hong Kong – the first of its kind in Asia.

2008 - More members of Watsons in Asia
2008
Members Get More

Watsons launches its loyalty programme in Asia – first in Taiwan, rolling it out in Mainland China, Thailand, Singapore and Malaysia.

2008 - More members of Watsons in Asia
2009
ASIA NO. 1

Watsons becomes Asia’s No. 1 Pharmacy/ Drugstore brand (we subsequently won 12 consecutive years)

2010 - Seamless experience
2010
Seamless Experience

Our first eCommerce sites open in Mainland China, marking the beginning of Watsons’ seamless O+O (offline plus online) strategy.

2018 - Watsons Elite
2015
ACCELERATING O+O

eLab is established as the internal innovation hub to seize the emerging O+O opportunities.

2018 - Watsons Elite
2018
CUSTOMER EXPERT

Watsons launches Member Elite VIP programme.

DataLab is setup to further build big data capabilities.

2019 - Social network
2018
INNOVATIVE CONCEPT

G8 (8th generation) store concept is launched.

2019 - Watsons One Pass
2019
SOCIAL NETWORK

Watsons connects with 10 million Facebook fans, building a strong global social network.

2019 - Watsons One Pass
2019
Region-wide Privileges

Watsons One Pass© launches to provide cross-border shopping benefits at overseas stores.

2020 - Strong Global Community
2020
Strong Global Community

Watsons reaches 100 million loyalty members in Asia, forming a strong network of beauty and wellness lovers.

7000+ stores
2020
7000+ STORES

Watsons celebrates the milestone of reaching 7,000 stores in the region.

Look Good. Do Good. Feel Great.
2021
Look Good. Do Good. Feel Great.

Watsons strengthens its commitment to social and environmental sustainability, with a new brand purpose.

Nowadays
2022
The New Beautiful

Watsons launched an international campaign called “The New Beautiful” to celebrate a beauty that radiated from within and does good for everyone.

A Global Community

Watsons’ reach extends far and wide, with stores everywhere across Asia, Europe and the Middle East.

Visit our market websites at www.watsonsinternational.com

15 Markets

8,000+ Stores

Watsons Photo Tour

See inside the world of Watsons and what makes us number one, with downloadable photos of our stores, customers and colleagues and brand communications.

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WATSONS TV

Check out the latest excitement in-store and see how we set the new retail standard.



ONLY AT WATSONS

Discover a whole world of exclusives - brands only available at Watsons…



Asia's No.1 Brand - 12 years running pharmacy drugstore Asia's No.1 Brand - 12 years running pharmacy drugstore

Staying
Number 1

Our ambition to remain Asia’s number one health and beauty retailer makes us stronger every day – and we’re proud to have received international recognition for what we do.

WATSONS ASIA

"Asia's Top 1000 Brands" Survey - Asia’s No. 1 Pharmacy/Drugstore Brand*
Campaign Asia

WATSONS ASIA

Health & Beauty Retailer of the Year - Asia
Retail Asia Awards 2022

WATSONS ASIA

Asia's Most Innovative Sustainable Retailer 2022
Inside Retail Asia

WATSONS MALAYSIA

Best Retail Partner 2022
Huawei Developer Day

*Campaign Asia-Pacific’s Asia’s Top 1000 Brands online study of over 8000 respondents across 14 markets in Asia Pacific region.

RETAIL & MARKETING

WATSONS ASIA

Award for Innovation in Cross-Media Marketing - Bronze
Asia-Pacific Stevie Awards 2023

WATSONS ASIA

Award for Innovation in Content Marketing - Bronze
Asia-Pacific Stevie Awards 2023

WATSONS ASIA

Award for Innovation in the Use of Celebrities or Public Figures - Gold
Asia-Pacific Stevie Awards 2023

WATSONS ASIA

Award for Innovation in Sponsorships - Gold
Asia-Pacific Stevie Awards 2023

WATSONS MALAYSIA

Platinum Award in Retail Category
Putra Brand Awards 2022

WATSONS MALAYSIA

Excellence in Marketing Innovation - Silver
Marketing Excellence Awards 2022

WATSONS MALAYSIA

Excellence in Media Strategy - Silver
Marketing Excellence Awards 2022

WATSONS MALAYSIA

Excellence in Advertising - Silver
Marketing Excellence Awards 2022

WATSONS MALAYSIA

Excellence in Communications /Public Relations - Gold
Marketing Excellence Awards 2022

WATSONS MALAYSIA

Best Retail Partner 2022
Huawei Developer Day 2022

WATSONS ASIA

Customer Experience of the Year - Retail
Asian Experience Awards 2022

WATSONS PHILIPPINES

Health & Beauty Retailer of the Year - Philippines
Retail Asia Awards 2022

WATSONS PHILIPPINES

Omnichannel Strategy of the Year – Philippines
Retail Asia Awards 2022

WATSONS SINGAPORE

Health & Beauty Retailer of the Year - Singapore
Retail Asia Awards 2022

WATSONS CHINA

No.1 Most Loved Local Beauty Retailer in China 2021
YiMagazine

WATSONS HONG KONG

Marketing Initiative of the Year - Hong Kong
Retail Asia Awards 2021

WATSONS SINGAPORE

Store Design of the Year (Large) - Singapore
Retail Asia Awards 2021

WATSONS SINGAPORE

Health & Beauty Retailer of the Year - Singapore
Retail Asia Awards 2021

WATSONS PHILIPPINES

Health & Beauty Retailer of the Year - Philippines
Retail Asia Awards 2021

WATSONS TAIWAN

Effie Awards Greater China 2020 - Gold Effie

WATSONS PHILIPPINES

Most Reputable Brands Fighting COVID-19 in Philippines 2020 - No.2
We Invest in People Accreditation

WATSONS INDONESIA

Top 5 Most Admired Company in Indonesia (Retail)

WATSONS TAIWAN

Top Service Awards 2019 - No.1 in Health & Beauty Store

DIGITAL& ECOMMERCE

WATSONS ASIA

Best in eCommerce Brand - Beauty & Wellness - Bronze
Asia eCommerce Awards 2022

WATSONS ASIA

Best eCommerce Innovation - Gold
Asia eCommerce Awards 2022

WATSONS ASIA

Best eCommerce Campaign - Cross-border / Multi-market - Gold
Asia eCommerce Awards 2022

WATSONS ASIA

Best in eCommerce Brand - Healthcare & Pharma - Gold
Asia eCommerce Awards 2022

WATSONS HONG KONG

Best e-Commerce Strategies - Gold
Marketing Interactive DigiZ Awards 2022

WATSONS HONG KONG

Best e-Commerce Campaign – Silver
Marketing Interactive DigiZ Awards 2022

WATSONS HONG KONG

Best App Design – Bronze
Marketing Interactive DigiZ Awards 2022

WATSONS HONG KONG

Best Idea (Digital Solution) - Gold
MARKies Award 2021

WATSONS ASIA

eCommerce Marketplace/eRetailer of the Year
Asia eCommerce Awards 2020

WATSONS CHINA

Performance Marketing Effie Awards 2020 - Gold Effie

WATSONS THAILAND

Best #OnlyonTwitter Launch
Twitter Thailand Award 2020

WATSONS THAILAND

Best LINE TODAY in FMCG, Retail & Ecommerce
LINE Thailand Awards 2020

WATSONS ASIA

Best eCommerce Fulfilment (Gold)
Asia eCommerce Awards 2020

WATSONS ASIA

Best eCommerce Campaign: Influencers (Gold)
Asia eCommerce Awards 2020

WATSONS ASIA

Best Use of AI (Gold)
Asia eCommerce Awards 2020

WATSONS TAIWAN

Top 25 Most Influential Brand of Mobile Generation
Facebook

WATSONS MALAYSIA

Top 3 Engaging Brands
Facebook

WATSONS MALAYSIA

Top 5 Engaging Brands
Instagram

WATSONS ASIA

Award for Innovation in the Use of Social Media (Gold)
Asia-Pacific Stevie Awards 2019

WATSONS MALAYSIA

No.1 Online Shopping Site in Malaysia 2019

WATSONS PHILIPPINES

Optimal Creative Champion Award in Retail
Facebook Solutions Awards 2019

WATSONS HONG KONG

Top 10 Quality E-shop Awards 2018-2019 – Gold

OWN BRAND

WATSONS PHILIPPINES

Best Micellar Water - Dermaction Plus by Watsons Anti-Acne Cleansing Water
Cosmo Beauty Awards

WATSONS PHILIPPINES

Best Hair Tonic - Naturals by Watsons Aloe Vera Hair and Scalp Tonic
Cosmo Beauty Awards

WATSONS PHILIPPINES

Best Hair Tool - Watsons Professional Ionic Hair Straightener
Cosmo Beauty Awards

SUSTAINABILITY

WATSONS ASIA

Asia's Most Innovative Sustainable Retailer 2022
Inside Retail Asia

WATSONS ASIA

Sustainability Initiative of the Year – Asia
Retail Asia Award 2022

WATSONS PHILIPPINES

Sustainability Initiative of the Year – Philippines
Retail Asia Award 2022

WATSONS HONG KONG

CSR Initiative of the Year - Hong Kong
Retail Asia Award 2021

WATSONS HONG KONG

Hong Kong Awards for Environmental Excellence 2020 (Shops and Retailers) - Gold

WATSONS ASIA

Asia-Pacific Stevie Awards 2019 - Award for Innovation in Community Relations/Public Service Communications (Gold)

EMPLOYER BRANDING

WATSONS HONG KONG

Manpower Developer Award 2011-2021

WATSONS ASIA

Best Companies to Work for in Asia 2015-2020

WATSONS HONG KONG

Family-Friendly Employers 2018 - Grand Awarda