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LET’S MAKE LIFE FEEL GREAT FOR ALL

We share our boundless passion and energy for health and beauty with our customers, colleagues and communities; so together we can create a more healthy, beautiful and sustainable future for everyone.

Asia's No.1 Brand - 12 years running pharmacy drugstore

WE ARE WATSONS

As Asia’s No. 1 health and beauty retailer, we’ve been here since 1841, helping people to look good, do good and feel great. Our wide range of beauty and wellbeing products, expert advice and services are available across a network of over 7,200 stores, and via online stores, across 10 Asian markets – so you can trust and rely on us to be here for you.

Look Good. Do Good. Feel Great.

180 years of evolution

1841
Doors Open

The Hong Kong Dispensary, (as A.S. Watson was then known) opens its doors in Hong Kong and starts providing medical services to the local people.

1841 - The Hong Kong Dispensary's doors open
1858 - Watson arrives
1858
‘WATSON’ Arrives

Alexander Skirving Watson, a British pharmacist, joins the company as Manager and becomes part-owner of The Hong Kong Dispensary – his name, and ours, would soon become famous.

1871 - All of The Hong Kong Dispensary change to A.S. Watson & Company
1871
All Change

The Hong Kong Dispensary begins trading under a new name, A.S. Watson & Company – and the foundations of an international health and beauty retail group were laid. We are also appointed as the chemist of the Governor of Hong Kong and the Duke of Edinburgh.

1908 - Retail stores
1908
Retail Stores

A.S. Watson expands its operations by opening retail stores called ‘Watsons the Chemist’, giving customers more opportunities to buy more health-related products, every day.

1941 - A.S. Watson's Cenetary
1941
Our Centenary

A.S. Watson celebrates its centenary, just months before the Japanese attack on Hong Kong on 13 December.

1981 - New era of A.S. Watson
1981
New Era

A.S. Watson becomes a wholly owned subsidiary of Hutchison Whampoa Limited (forerunner of CK Hutchison Holdings), with a total of 75 retail outlets.

1987 - Asian Expansion
1980 - 90s
Asian Expansion

Watsons the Chemist expands internationally into Taiwan, Macau and Singapore, Malaysia, Thailand.

2003 - Store innovation
2003
Store Innovation

Watsons ‘Your Personal Store’ opens its first ‘third generation’ store at Pacific Place, Hong Kong – the first of its kind in Asia.

2008 - More members of Watsons in Asia
2008
Members Get More

Watsons launches its loyalty programme in Asia – first in Taiwan, rolling it out in Mainland China, Thailand, Singapore and Malaysia.

2008 - More members of Watsons in Asia
2009
ASIA NO. 1

Watsons becomes Asia’s No. 1 Pharmacy/ Drugstore brand (we subsequently won 12 consecutive years)

2010 - Seamless experience
2010
Seamless Experience

Our first eCommerce sites open in Mainland China, marking the beginning of Watsons’ seamless O+O (offline plus online) strategy.

2018 - Watsons Elite
2015
ACCELERATING O+O

eLab is established as the internal innovation hub to seize the emerging O+O opportunities.

2018 - Watsons Elite
2018
CUSTOMER EXPERT

Watsons launches Member Elite VIP programme.

DataLab is setup to further build big data capabilities.

2019 - Social network
2018
INNOVATIVE CONCEPT

G8 (8th generation) store concept is launched.

2019 - Watsons One Pass
2019
SOCIAL NETWORK

Watsons connects with 10 million Facebook fans, building a strong global social network.

2019 - Watsons One Pass
2019
Region-wide Privileges

Watsons One Pass© launches to provide cross-border shopping benefits at overseas stores.

2020 - Strong Global Community
2020
Strong Global Community

Watsons reaches 100 million loyalty members in Asia, forming a strong network of beauty and wellness lovers.

7000+ stores
2020
7000+ STORES

Watsons celebrates the milestone of reaching 7,000 stores in the region.

Nowadays
2021
Look Good. Do Good. Feel Great.

Watsons strengthens its commitment to social and environmental sustainability, with a new brand purpose.

A Global Community

Watsons’ reach extends far and wide, with stores everywhere across Asia.

Click on a market
to learn more.


10 Markets

7,200+
Stores

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Indonesia Malaysia Singapore The Philippines Vietnam Thailand Taiwan Hong Kong Macau China
map MalaysiaSingaporeIndonesiaThe PhilippinesVietnamThailandMacauChinaHong Kong Taiwan

WATSONS AT A GLANCE

Take a glimpse of how we set the standard in beauty, health and wellbeing, providing customers with more reasons to visit.

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ONLY AT WATSONS

Discover a whole world of exclusives - brands only available at Watsons…



Asia's No.1 Brand - 12 years running pharmacy drugstore Asia's No.1 Brand - 12 years running pharmacy drugstore

Staying
Number 1

Our ambition to remain Asia’s number one health and beauty retailer makes us stronger every day – and we’re proud to have received international recognition for what we do.

WATSONS ASIA

"Asia's Top 1000 Brands" Survey - Asia’s No. 1 Pharmacy/Drugstore Brand*

WATSONS ASIA

eCommerce Marketplace/eRetailer of the Year 2020
Asia eCommerce Awards 2020

WATSONS HONG KONG

Hong Kong Awards for Environmental Excellence (Shops and Retailers) - Gold

WATSONS MALAYSIA

Top Brands During COVID-19 Recognised by Consumer

*Campaign Asia-Pacific’s Asia’s Top 1000 Brands online study of over 8000 respondents across 14 markets in Asia Pacific region.

RETAIL & MARKETING

WATSONS TAIWAN

Effie Awards Greater China 2020 - Gold Effie

WATSONS PHILIPPINES

Most Reputable Brands Fighting COVID-19 in Philippines 2020 - No.2
We Invest in People Accreditation

WATSONS INDONESIA

Top 5 Most Admired Company in Indonesia (Retail)

WATSONS MALAYSIA

Putra Brand Awards 2019 (Retail Category)- Platinum

WATSONS TAIWAN

Top Service Awards 2019 - No.1 in Health & Beauty Store

DIGITAL& ECOMMERCE

WATSONS ASIA

Asia eCommerce Awards 2020- eCommerce Marketplace/eRetailer of the Year

WATSONS HONG KONG

MARKies Award 2021 Best Idea (Digital Solution) - Gold

WATSONS HONG KONG

Top 10 Quality E-shop Awards 2018-2019 – Gold

WATSONS CHINA

Performance Marketing Effie Awards 2020 - Gold Effie

WATSONS TAIWAN

Top 25 Most Influential Brand of Mobile Generation on Facebook

WATSONS MALAYSIA

Top 3 Engaging Brands on Facebook

WATSONS MALAYSIA

Top 5 Engaging Brands on Instagram

WATSONS THAILAND

Twitter Thailand Award 2020 - Best #OnlyonTwitter Launch

WATSONS THAILAND

LINE Thailand Awards 2020 - Best LINE TODAY in FMCG, Retail & Ecommerce

WATSONS ASIA

Asia eCommerce Awards 2020 - Best eCommerce Fulfilment (Gold)

WATSONS ASIA

Asia eCommerce Awards 2020 - Best eCommerce Campaign: Influencers (Gold)

WATSONS ASIA

Asia eCommerce Awards 2020 - Best Use of AI (Gold)

WATSONS ASIA

Asia-Pacific Stevie Awards 2019 - Award for Innovation in the Use of Social Media (Gold)

WATSONS MALAYSIA

No.1 Online Shopping Site in Malaysia 2019

WATSONS PHILIPPINES

Facebook Solutions Awards 2019- Optimal Creative Champion Award in Retail

OWN BRAND

WATSONS PHILIPPINES

Best Micellar Water - Dermaction Plus by Watsons Anti-Acne Cleansing Water
Cosmo Beauty Awards

WATSONS PHILIPPINES

Best Hair Tonic - Naturals by Watsons Aloe Vera Hair and Scalp Tonic
Cosmo Beauty Awards

WATSONS PHILIPPINES

Best Hair Tool - Watsons Professional Ionic Hair Straightener
Cosmo Beauty Awards

SUSTAINABILITY

WATSONS HONG KONG

Hong Kong Awards for Environmental Excellence 2020 (Shops and Retailers) - Gold

WATSONS ASIA

Asia-Pacific Stevie Awards 2019 - Award for Innovation in Community Relations/Public Service Communications (Gold)

EMPLOYER BRANDING

WATSONS HONG KONG

Manpower Developer Award 2011-2021

WATSONS ASIA

Best Companies to Work for in Asia 2015-2020

WATSONS HONG KONG

Family-Friendly Employers 2018 - Grand Awarda