We’re always ready to connect

Being closer to customers has always been the Watsons way. Today, we offer people new ways to shop, chat, share, seek advice, be entertained and discover new products. Wherever they are, we are.

Our stores

Get inspired and experience a new level of shopping at Watsons. Our stores redefine traditional retail, offering innovative spaces that immerse you in a world of beauty, wellness, and discovery.

Watsons China - Watsons Pink
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Watsons Taiwan - Tun Lin
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Watsons Malaysia - The Exchange TRX
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Watsons Thailand - The EMSPHERE
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Watsons Hong Kong - Fortune Centre
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We now offer convenient and safe Scan & Go contactless payment options in our stores, minimizing queueing time for customers.
easy payments
in stores
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Online experiences

More than just shopping anywhere, anytime. Discover a transformative digital experience that empowers you to look good and feel great!

With #ColourMe, ModiHair and Foundation Finder, we’ve put virtual beauty try-ons in customers’ hands, with easy links to buy, direct from our app.
Virtual beauty
EXPERIENCES
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We’ve teamed up with an international network of KOLs and KOCs, to share our love of health and beauty through the power of social media.
Watsons influencer
program
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We’ve introduced our Digital Health Supplement Advisor, so every customer can boost their health and wellbeing with trustworthy tips and recommendations.
WELLBEING
BOOSTS
FOR ALL
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We can get customers’ online orders to their homes or offices in just a few hours, with our ‘Pick From Store’ technology.
EXPRESS DELIVERY
SERVICE
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Skincare trials, colour tests, and loyalty clubs – we connect with customers via multiple social platforms. We hit the 10 million milestone for Facebook fans in 2019.
social
media
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Members engagement

Our valued fans always get more – join us for exclusive rewards and memorable moments.

Exclusive treats, benefits, and events, to collecting points abroad, our loyal customers have always been rewarded. There’s even more for loyalty VIPs.
WATSONS MEMBERSHIP
PROGRAM
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Asia One Pass
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Since 2017, we’ve invited the world to get active and embrace better wellbeing – reaching 50 million customers in 2018 with an assortment of active events, tips and challenges.
#GETACTIVE
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Watsons Get Active Carnival
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Watsons Race for Wellness
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Hotly anticipated every year, the HWB awards give customers the chance to have their say on the year’s very best Health & Beauty products for quality and value.
WATSONS HEALTH & BEAUTY AWARDS
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